Even when a transaction is declined, the text "MobiHand Inc." can still show up on statements from your financial institution. This does not mean MobiHand is withdrawing any money from your account, but this is simply how Internet credit card payments work. Each time you attempt to purchase a product from us, we attempt to reserve the amount on your account. When the transaction, for any reason, is refused, the reservation still shows up on your statement, but MobiHand cannot use it. Usually the reservation disappears within 1-2 days but unfortunately some credit card processors can be very slow at removing such reservations, sometimes taking up to two weeks, and we apologize for the inconvenience.

Thank you,


Rachel Andrews
MobiHand Inc.
The App Store Company